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I am writing because I purchased several pieces of equipment from RCI in multiple states. We waited until we were ready to start building out our restaurant which was a huge mistake.

About a good 95% of the items we bought from them did not work even though at the time of purchase they said it was in working condition. This was a complete lie. At had professional hvac and electricians look at the equipment and they stated that it was impossible for the pieces to have worked. An exhaust fan ($1,200) motor was completed fried; an ice maker $475, fried, and I could go one and on.

Not one piece was good. I mean they couldn't even been repaired with replacement parts. I probably wasted about $10k with these people.

Not to mention the amount of money I spent hauling this junk off! They just flat out lied and sold me junk.

Reason of review: Damaged or defective.

Monetary Loss: $7500.

Preferred solution: Full refund.

Location: Lewisport, Kentucky

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Jaylinn Mal

Would never acknowledge that items are in perfect condition as we are a middle man.. all items are plugged in and checked for functionality.

We by law have an inspection day, where anyone can come in and test every unit prior to bidding. Nothing is hidden or denied, full access to anything being sold is readily available for testing. To post such is absurd and hurtfull.

We have thousands of great reviews and saved customers hundreds and thousands of dollars. We emphasize to inspect as you would anything used prior to buying.

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