Eagles F

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This auction almost ruined my business

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RCI Auctions - This auction almost ruined my business
RCI Auctions - This auction almost ruined my business - Image 2
RCI Auctions - This auction almost ruined my business - Image 3
RCI Auctions - This auction almost ruined my business - Image 4

I bought many items from this auction, including hood system, walk in boxes, ovens, and other items. First and foremost, I know the items were switched because I have the pictures of what was on the auction and I have the pictures of what came in and I showed many people and they do not match.

So just know that the item you get is not gonna be what they showed you. They probably have stock pictures of nice equipment and then tell you nothing on the warranty and no exchanges. I bought walking boxes that were just ripped out of the wall things were bent not all the hardware was there. I couldnt use any of it and at the last minute and try to get my store done.

I had to go out and find boxes and buy them new . The oven was missing pieces. You can actually see the chain mechanisms that were exposed. They were not in the picture.

The hood was supposed to come week with a complete fire suppression system and its not there. The answer they gave me no exchanges no warranty. Youre buying it as is. I understand Im buying it as is , but when they make a claim that all the parts are there and its a complete system, it should be a complete system.

They did nothing to help the situation. As a matter of fact, the boss Scott wouldnt even return a call or an email he had his secretary Maria sent an email And tell me stop bothering her boss. I contacted consumer affairs and my attorney is in the process of finding a lawsuit. Be very very very careful.

If its something for a restaurant or something that you really need dont expect any warranties dont expect to get the item that was pictured and dont expect to get any help from them . They have 1.8 stars and Im just so sorry I didnt look that up and see that before I bought any equipment.

I have attached just some of the pictures and the problems. 80% of the equipment cannot be used and its going to the salvage yard.

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Loss:
$20000
Cons:
  • Too many to mention

Preferred solution: Full refund

User's recommendation: Do yourself a favor and find either another area for used equipment or a different auction. Do not use them at all.

DAN W Mgk
map-marker Sanford, Florida

Worst company ever.

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Brian is a rip off artist. Bought several items from him for 4800.00 told me everything was tested and works fine over half was junk.

contacted him and he said sorry sold as is a real piece this guy is. DO NOT BUY FROM THIS LOW LIFE .

View full review
Loss:
$2300
Cons:
  • Worst company ever
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

1 comment
Jaylinn Mal

Would never acknowledge that items are in perfect condition as we are a middle man.. all items are plugged in and checked for functionality.

We by law have an inspection day, where anyone can come in and test every unit prior to bidding. Nothing is hidden or denied, full access to anything being sold is readily available for testing. To post such is absurd and hurtfull.

We have thousands of great reviews and saved customers hundreds and thousands of dollars. We emphasize to inspect as you would anything used prior to buying.

Issa A Yzt

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Verified Reviewer

Fake advertising

They advertise scale looks like weight scale sepertly but it was attached scale worth nothing it coast me $120.00 and I throw it in garbage
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Reason of review:
Not as described/ advertised
Merek Cys
map-marker Lewisport, Kentucky

False Representation of Quality Items

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I am writing because I purchased several pieces of equipment from RCI in multiple states. We waited until we were ready to start building out our restaurant which was a huge mistake.

About a good 95% of the items we bought from them did not work even though at the time of purchase they said it was in working condition. This was a complete lie. At had professional hvac and electricians look at the equipment and they stated that it was impossible for the pieces to have worked. An exhaust fan ($1,200) motor was completed fried; an ice maker $475, fried, and I could go one and on.

Not one piece was good. I mean they couldn't even been repaired with replacement parts. I probably wasted about $10k with these people.

Not to mention the amount of money I spent hauling this junk off! They just flat out lied and sold me junk.

View full review
Loss:
$7500
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
Jaylinn Mal

Would never acknowledge that items are in perfect condition as we are a middle man.. all items are plugged in and checked for functionality.

We by law have an inspection day, where anyone can come in and test every unit prior to bidding. Nothing is hidden or denied, full access to anything being sold is readily available for testing. To post such is absurd and hurtfull.

We have thousands of great reviews and saved customers hundreds and thousands of dollars. We emphasize to inspect as you would anything used prior to buying.

Anonymous
map-marker Hoboken, New Jersey

RCI Auctions - Dishwasher Review from Hoboken, New Jersey

RCI Auctions - Dishwasher Review from Hoboken, New Jersey
the company is a joke this oh you scrap junk at the good money price there was leaves inside of the dishwasher tree leaves the motor was rusted off of it I know there's a preview I live an hour and a half away we spend thousands they don't want to back it up to heck with him there a junk company go somewhere else there should be a comment box in every auction to save us as the consumer money if it's junk it's junk just say it's junk..yeah that looks like it's going to run anytime soon the Fix-It price is over $2,500 I have to *** the bullet on this one it cost me 200 and some change and they're Xscape goat is there's a preview on this auction then why is it put on the internet it should be a local 30 mile auction comment boxes fix all these problems they don't want that I wouldn't have paid $10 for this thing
View full review
Reason of review:
Bad quality
Anonymous

RCI Orlando brian bad taste

Not right. Same items on his auction are on Ebay WHILE the auction is still going on. So if he got an offer on eBay does he take it, bid up auction himself, or???? We shall see all is still live now. Auction ends Monday, What a waste of time.

I do not have 100 words as required so will repeat.

Not right. Same items on his auction are on Ebay WHILE the auction is still going on. So if he got an offer on eBay does he take it, bid up auction or???? What a waste of time. I do not have 100 words as required.

Not right. Same items on his auction are on Ebay WHILE the auction is still going on. So if he got an offer on eBay does he take it, bid up auction or???? What a waste of time. I do not have 100 words as required.

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Anonymous
map-marker Orlando, Florida

Rci auctions brian orlando florida

I HAVE BEEN DEALING WITH BRIAN FOR SEVERAL YEARS AND HAVE SPENT SEVERAL THOUSAND DOLLARS WITH RCI AUCTIONS. HE IS WITH OUT A DOUBT A SHADY SON OF A *** . I THOUGHT WE GOT LUCKY A FEW YEARS BACK WHEN HE CAME UP MISSING WHEN I WENT TO PICK UP SOME ITEMS I PURCHASED BUT SADLY DISCOVERED HE WENT TO FLORIDA TO PULL TO RIP OFF SCHAMS DOWN THERE . WELL I DIDN'T EXACTLY WERE WELL I RECENTLY FOUND OUT I PURCHASED SEVERAL ITEMS FROM A OPERATING A JASON'S DELI WERE HE HAD ADVERTISED THAT EVERYTHING WAS STILL IN PLACE AND WORKING . WELL AS HE DOES HE PUTS SOME OF HIS JUNK IN THE AUCTION AND CLAIMS ITS THEIRS .MY ELECTRICIAN WHICH COST ME MORE THAN I PAID FOR THE COFFEE MAKER SAID THERE IS NO WAY THAT THIS COFFEE MAKER HAD BEEN USED IN THE PAST THREE YEARS PLUS HE PUT A CORD ON IT THAT WASNT EVEN IN STALLED CORRECTLY AND COULD NOT HAVE WORKED NO WAY THE MAIN RED POWERE SOURCE WAS CUT OFF THREE INCHES DOWN IN THE POWER CORD ITS SELF PLUS HE TOOK THE COFFEE MAKER APART A PUT A HOUSE HOLD WIRE NUT ON THE OTHER END OF THE END OF TWO TWENTY POWER SOURCE JUST AN *** .JUST TO MAKE IT LOOK LIKE IT HAD A POWER CORD .HE WOULD HAVE BETTER OFF TO SAY NO POWER CORD HARD WIRED IN . BUT NO ONE EVER SAID HE IS A SMART CROOK .PEOPLE JUST WATCH THE RIP OFF ARTIST I HAVE SINCE PRETTY MUCH RETIRED FROM THE RESTAURANT BUSINESS AND HAVE A LOT OF TIME ON MY HANDS AND AM GOING TO SPEND MOST OF IT POSTING ON THE WEB ABOUT RCI AUCTIONS AND BRIAN HIM SELF. BUYERS BEWARE. THERE ARE A LOT OF GOOD AUCTIONS OUT THERE I WILL POST ONE IN EVERY POST I PUT OUT THERE THIS ONE IS TOP SHOP AUCTIONS VERY GOOD PEOPLE .
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Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

I have also dealt with this Shady piece of *** I hope he is in jail .

Anonymous
map-marker Pawleys Island, South Carolina

Grandview

Why doesn't anyone respond to these complaints? Seems like whoever is issuing these franchises would be trying to protect there company so it doesn't give all the other franchisees a bad name. This is just a comment on the reviews I was reading before I did business With these people. Also why would you require someone to use at least eighty words to comment on this issue. I ask who designed this. I think I a almost to my eighty word limit so I will close for now to see if I get an answer.
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Gianfranco Fye

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Verified Reviewer
| map-marker Morristown, Tennessee

WATCH THIS RCI 1214 E Edna PL, Covina, CA 91724 DANNY AND FLORA

RCI Auctions -  WATCH THIS RCI  1214 E Edna PL, Covina, CA 91724 DANNY AND FLORA
WATCH 1214 E Edna PL, Covina, CA 91724 RCI AUCTION IN CALIFORNIA THEY ARE POSTED GYRO MACHINE FROM OUT SIDE HIDING IN SIDE I CALLED AND COMPLAINED they are said WE WILL TAKE CARE THE PROBLEM NEVER i paid $550 plus 15% and shipping .i called the owner in Maryland mine office ihi said im sorry we cant do anything for you have to call rci California please be wear fron this auction they are will take you money if you call your card company you cant not get your money back cause of the rollers they are putting in policy
View full review
Loss:
$1100
Reason of review:
Bad quality

Preferred solution: Price reduction

Jatziry Oru
map-marker Chapin, South Carolina

Atlanta RCI - Glenn Lancaster

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After being a buyer from multiple RCI Sellers I had a horrible experience in dealing with Glenn Lancaster from RCIAtlanta, went to pick up items already paid for, waited for hours at 3rd party warehouse to get items released. Finally received. Chalked it up to he being new at the biz, decided to buy a couple more times and always a hassle. He asked me to bring other items to SC for buyers and said I needed to collect money for after the fact, which I would not do. I then let him sell a few of my items, the auction has been over for weeks, after I've delivered them to his warehouse in Altlanta, he's got the money, but won't pay me. Next step is the lawsuit I'm filing. Run away from RCI AND GLENN AT ALL COSTS!
View full review
Loss:
$750
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Raleigh, North Carolina

Be careful of the wolf of wall street

instead of being frustrated of bein robbed by the RCI machine which is made of old and useless people as their equipment they sold, they lie about the items, mine did not even work, they bid by themselves as one already notice in one previous review, they say that they are selling equipment for restaurant that never even been existed,they even give you a 3 percent discount if you paid by cash to avoid uncle sam,they hidden a lot useless equipment in some working equipment the way a ganster would hide a crime,the customer service is disgusting you would not expect find expect to see young enthusiastic people working there, because otherwise they would be again this corrupt system as thinkers a person should be, so i laugh a lot of this due to the match of this fraud they are making exactly as the movie of Wolf of Wall Street starred by Leonardo Di Caprio.This is exactly the same as the movie.
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Reason of review:
Poor customer service
1 comment
Guest

yes i agree 100 percent brian in sanford florida did the same to me should be put in jail. he was in tennessee he was run off there and went to florida .

after he rips off honest people there he will move on. lets shut this company down brian and this company is nothing but a rip off the steal from honest hard working people and rip off the government im turning them in to irs also i have all my receipts and have turned them over to the irs.

Shaqueena Pco
map-marker Philadelphia, Pennsylvania

Restaurant Equipment Review

Warning! RCI auctions does not stand by its affiliates. I had rci auction in Berlin,nj sell all my excess Resturant equipment for a total of $3000 then they went out of business. The main owner Larry said "sorry, we can't help you"! Be careful dealing with this unscrupulous company!!!
View full review
Reason of review:
Problems with payment
Anonymous

Grandview *** is buying most of the equipment on his auctions

I was bidding on several pieces . When I picked up the 2 I won the others I bid on we're still there.

A worker there told me he buys back anything that he thinks should of sold higher. I thought that was how a auction worked. At live auctions it goes what it goes for. Please avoid this dishonest person.

I ve seen pieces running on craigslist that were in the auction with his number a few days after auction ended. Rci should be avoided. I think a lot of bidders would like this guys franchise taken from him so we aren't wasting our time assuming we may win a bid. I have missed out on deals on other equipment assuming I had a fair chance of buying from him.

Nothing fair about his operation!

Rci owner, is this how you want your company represented? Surely you don't!!!

View full review
Reason of review:
Poor customer service

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Anonymous
map-marker Kansas City, Missouri

Buying his equipment back and selling on craigslist

I was bidding on items in Kansas City and notice the bidder number was the same when the prices were being ran up. Then I see the same items being listed on craigslist! he's a shady equipment dealer and I should of known that he can't be trusted. Don't bid on Rci auctions in Grandview Missouri. What a racket rci is! I never have any problems with any other on line auction companies. You should research your regions owners before you sign them up. I m sure we will be seeing the items he purchased back on another one of his auctions. Don't waste your time with this dishonest person!!!
View full review
Reason of review:
Pricing issue

Preferred solution: Get rid of this guy

Anonymous
map-marker Metter, Georgia

Positive Experience Review

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Ive had very good experiences with rci in nashville tn for the last 3 years.the owner has always done exactly as promised in every transaction
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Reason of review:
Good customer service
Tris Dyj
map-marker Orlando, Florida

RCI Auctions SOUTHEAST-BEWARE DISHONEST

Beware of Brian at RCI Southeast...in my dealings with him he is just plain dishonest...plain and simple. If you feel like you must buy from him, never pay him cash,as I did on a multi-thousand dollar sale mid November 2014;use a credit card where you have recourse.

Let me digress, in the past month in November I have purchased approximately $50,000 from seven RCI regions from Syracuse, Southward and to the west.

Every operator went to great care to represent condition and circumstance accurately....with the exception of BRIAN at RCI Southeast. He listed and sold merchandise he KNEW could not be removed from the restuarant for it's intended purpose. When my crew tried to pick up paid for merchandise his crew denied them from doing so. Then he refused to pay for his mistake by holding my goods hostage until I paid freight plus I paid his crew for late hour pickup.

This was a one way screwing once Brian had my money. When I inquired he put a guy on the phone who constantly referred to me as "hey buddy"... Heck of a way to treat a client that had just spent over $6000 with him and hundreds of dollars that was useless from misrepresentations! I will never do business with these people again.

I do not have to spend my money where I am not respected nor appreciated.

I am filing complaints with the BBB and in small claims court.

View full review
Loss:
$1000
Reason of review:
Merchandise not as advertise,extra expenses for delivery delay cost of shipping

Preferred solution: Refund for damaged merchandise, letter of apology, extra expenses paid, freight paid, letter of apology from president of RCI franchise group and letter of reprimand from corporate to RCIcorporate toRCI Southeast

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